Resources

Core Commercial

Arrowhead Core Commercial Program ends effective January 1, 2023.

Core Commercial informs you that the program agreement with our carrier has been non-renewed. As a result, the program ends Jan. 1, 2023. Arrowhead Exchange will continue to be available for policy management needs. The submission/quoting portal will not accept submissions with effective dates on or after Jan. 1, 2023.

Under very limited circumstances, a specific renewal policy quote will be required to satisfy state regulatory requirements. These will be available only through the DAILY PRINT feature in the AEX platform. There will be no automatic renewal processing available for policies effective 1/1/2023 or later. Agency bind instructions received prior to the effective date will be required to issue.

The Hanover will be reaching out to our producers in 28 states by Nov. 4 with details on how to quote & issue coverage and become a producer.

What sets us apart in this marketplace is a deep level of specialization within our chosen markets. A dedicated team of small commercial underwriters who focus on providing flexible solutions. Global capabilities with a local presence. All at competitive prices.

Core Commercial

Contact

For any questions you may have regarding our Core Commercial program, please contact our Transition Team at the phone number or email address below.

ACCProgramTransition@ArrowheadGrp.com  |  619.684.6611

Core Commercial

Newsletter

View monthly issues of The Arrow to learn top selling SIC descriptions, successes, vertical highlights and more updates.

Core Commercial

Help & Training

WEBINARS

Our Core Commercial team offers a host of short webinars each month geared to helping you grow your book of BOP & Commercial business. Whether you’re a brand-new producer to Arrowhead, or you’ve been selling our products for a while, check out these webinars and sign up.

Video Library

Core Commercial

Resources

NEW COVID-19 Resources

Servicing Resources

Core Commercial

Coverage Highlights

This is a closed program at this time.

Core Commercial

Target Markets

This is a closed program at this time.

Core Commercial

Loss Control

How to prepare for civil unrest.

Loss control resources available for your customers via Safety Source. Simply have your customers call 888.560.2635 with their policy number. For more information, download this form and provide to your customer.

Core Commercial

Claims

In California, all employers are now required to report an employee who’s tested positive for COVID-19. Sedgwick is handling the reporting function for QBE and Arrowhead. Please review the details here.

Core Commercial

Contacts

Customer Service

Billing and Payment Inquiries

Mon. – Fri. 5 am to 5 pm PST
866.401.2111
AHCoreService@Arrowheadgrp.com

Technical Support

Password and Online Portal Assistance

Mon. – Fri. 6 am to 5 pm PST
800.669.1889
TechSupport@ArrowheadGrp.com

Marketing Operations

Contracting and Licensing

Mon. – Fri. 6 am to 5 pm PST
800.669.1889
Marketinginfo@ArrowheadGrp.com

Claims Reporting

Program Carrier

General Casualty Company of Wisconsin
and Regent Insurance Company (Parent Company QBE)
QBE North America
PO BOX 975
Sun Prairie, WI 53590

Claims Service Center

1-844 QBE CLAIMS (1.844.723.2524)

New losses can be emailed to

NewLossQBE@us.qbe.com

claims-handling