Retain your property & casualty clients by keeping them in the know
According to a recent article in Property Casualty 360, there’s a slightly widening gap in what our property & casualty policyholders expect, and what we deliver as insurance industry professionals. Are you finding this to be true in your agency? Are you satisfied with your retention rate? Today we’re providing a list of resources to help you retain your property & casualty clients.
The article names the top five challenges that our P&C clients face:
- Managing exposures (40%)
- Keeping up-to-date on regulatory changes (39%)
- Controlling workers’ compensation costs (37%)
- Cyber threats and security (32%)
- Educating employees on safety (30%)
As agents/business consultants/risk consultants/HR consultants, you know how crucial it is to keep your insureds informed. No doubt it was drilled into your head early on that you’re not just an agent – you’re there to understand their business and help them problem-solve each of their risks. But making the time to keep yourself updated can be a struggle. Sometimes there just aren’t enough hours in the day.
Arrowhead can help you retain your property & casualty clients. We strive to keep you informed on each of these topics, as they affect you and your clients. Peruse this list of risk management and loss control articles, based on specific topics, and feel free to pass them along to your clients as you follow up with them on a regular basis. A monthly email or e-newsletter to your commercial clients is a good way to “drip” these risk management best practices to them – and it gives you a reason to contact them monthly.
You’ll not only prove yourself to be a business consultant to your clients, but you’ll help make your relationship more “sticky” – thereby increasing your retention rate.
Auto safety
- Fall road hazards for your auto insureds
- Provide your commercial clients these safe driver management tips
- Distracted driving and your insurance client’s employees
- Share these safe driving tips with your contractors and business owners
- Should your commercial clients have an employee mobile phone policy?
Automotive Aftermarket
- Automotive shop safety orientation how-tos
- Aftermarket loss prevention best practices
- Auto recycler fire risks
- Shareable tips to keep garage premiums low
Commercial property loss control
- Closed temporarily during the pandemic? Protect your vacant property
- Steps to prevent winter property damage to roofs
- How to minimize earthquake damage and injury
- How to create a fire protection and prevention plan for businesses
- The hard, cold facts on how to prevent winter damage
- Winter loss control tips for your business during the holidays
- Help your commercial clients protect business property from earthquake damage
- Fire prevention tips for businesses
- Safety tips for business recovery after a hurricane or other disaster
Commercial auto
- Putting the brakes on auto fraud and theft [infographic]
- Winterize your vehicles to minimize deep-freeze claims
- 7 ways your clients can lower their commercial auto insurance premiums
Construction
Cyber safety & data breaches
- Help your commercial clients safeguard customers’ privacy
- Mobile ransomware prevention: How to protect yourself
- Online security tips to help your clients shore up their cyber security
- Social engineering fraud – how to protect your commercial client
- Cyber security and data protection in our new reality
Fraud
- How you can prevent business fraud at your company
- How widespread is insurance fraud? [infographic]
- How to prevent employee fraud
General risk management
- How to help your business client create their risk management plan
- Show your commercial clients 6 steps to creating their disaster plan
- Help your commercial clients formulate a business continuity plan
- Steps to creating an effective loss control program
Restaurants
Retail clients
- How to help your retail clients drop their shops’ risks
- Holiday retail risks
- Retail data breaches: How shopowners can learn from others’ mistakes
- Help your insurance clients fight holiday retail cybercrime
Winter safety & loss control
- Steps to prevent winter property damage to roofs
- Winterize your vehicles to minimize deep-freeze claims
- The hard, cold facts on how to prevent winter damage
- 10 ways to keep employees safe from winter work hazards
- Winter loss control tips for your business during the holidays
Workplace safety
- Safety tips for reopening your business, part 1
- Returning to work after COVID-19
- California now requires Valley Fever training
- Workplace safety reward programs help stop accidents before they start
- 3 ways to help your client beat workplace heat illness
- 10 ways to keep employees safe from winter work hazards
Workers’ compensation
- California now requires Valley Fever training
- How to prevent workers’ compensation fraud
- Share OSHA’s top 10 violations for 2022 with your work comp clients [slideshow]
- When is your worker an employee vs. contractor
- Avoid these top 7 workers’ compensation claim mistakes
- How effective is your client’s return-to-work program?
- How faster workers’ compensation claim reporting can reduce costs